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Refund Policy

How the Attend QR free trial and 7-day money-back guarantee work, and how to ask for a refund.

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Introduction

This Refund Policy explains when Attend QR ("we", "our" or "us") refunds payments for its plans, and how to ask for a refund. It forms part of our Terms of Service.

Free Trial

The 30-day free trial is free of charge, so there is nothing to pay and nothing to refund. You can ask for it when you book a demo.

7-Day Money-Back Guarantee

If you ask within 7 days of your first payment for a plan, we refund that payment in full. This applies to monthly and yearly plans alike.

What the Guarantee Covers

The guarantee covers:

  • The first payment your organisation makes for a plan.

It does not cover:

  • Renewals or any later payment.
  • The Attend QR Device or its installation. Any refund for these follows the terms of the quote.

Renewals and Cancellation

After the first 7 days, payments are not refunded. You can choose not to renew at any time, and access continues until the end of the period you have paid for.

How to Ask for a Refund

Write to info@attendqr.in within 7 days of your first payment. Please include:

  • Your organisation's name and workspace name.
  • The date and amount of the payment.

We reply within 24 hours. Approved refunds are paid to the original payment method.

Changes to This Policy

We may update this Refund Policy from time to time. The latest version is always published on this page with its last updated date. A change does not affect a refund request made before it was published.

Contact Us

For refund requests or questions about this policy, please contact us through our Contact page or email info@attendqr.in.